Terms of service
Plain-English terms for drafting orders with DWG Desk.
Last updated Nov 12, 2026
What these terms cover
These terms cover drafting orders placed with DWG Desk. If an email we send about a specific order says something more specific, that email controls for that order. Questions: orders@dwgdesk.com.
What we do
We redraw your marked sketches, photos, scans, and PDFs as AutoCAD DWG files, with a PDF copy. This is drafting. It is not a stamped engineering drawing.
We do not provide engineering, architectural, or surveying services, and we do not stamp drawings. We will not accept a job with no measurements. We don't check structure, building code, zoning, or property lines.
Your measurements
We draw from the measurements you give us. You're responsible for those measurements and for checking the drawing before you rely on it. If something doesn't add up, we'll ask, but we don't measure anything ourselves.
Prices and payment
Prices are on our pricing page, in US dollars: $150 for one marked floor plan and $75 for each extra sheet. Incomplete scans or drawings with missing dimensions are quoted or declined. We confirm the price by email before work starts, and you pay by Wise after we confirm it.
Timing
Our overnight team works on confirmed, paid orders. We tell you when to expect the drawing when we confirm the price. If we need something from you, timing starts once we have it.
Corrections
If the drawing doesn't match the measurements and markings you sent, tell us and we'll correct it. New measurements, new rooms, or design changes are a new job.
Your files
By sending a file, you confirm you have the right to have it redrawn. We may decline any job.
Refunds
If we can't deliver a drawing that matches what you sent, we refund what you paid for it.
Limit of liability
Our total liability for any order is limited to the amount you paid for that order.
Contact
Email orders@dwgdesk.com. See also our privacy policy.